Comments on: A Revised Sales Rep Email to a Customer http://www.thedailyblur.com/a-revised-sales-rep-email-to-a-customer/ Helping Small Business Owners Do More With Less Tue, 27 Jul 2010 20:14:16 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Margaret http://www.thedailyblur.com/a-revised-sales-rep-email-to-a-customer/comment-page-1/#comment-173 Margaret Tue, 23 Mar 2010 15:20:56 +0000 http://www.thedailyblur.com/?p=1216#comment-173 I think a professional sales person should know the difference between "there" and "their". If not use MS Outlook or an email application that helps you spell and use proper grammar. I liked Tim's response, it sounds like the sales person made an effort to review the file and learn something about the client. I think a professional sales person should know the difference between “there” and “their”. If not use MS Outlook or an email application that helps you spell and use proper grammar. I liked Tim’s response, it sounds like the sales person made an effort to review the file and learn something about the client.

]]> By: jane http://www.thedailyblur.com/a-revised-sales-rep-email-to-a-customer/comment-page-1/#comment-172 jane Mon, 01 Feb 2010 17:24:57 +0000 http://www.thedailyblur.com/?p=1216#comment-172 I'm posting your revised letter on my board over my compter screen. I’m posting your revised letter on my board over my compter screen.

]]> By: James Windrow http://www.thedailyblur.com/a-revised-sales-rep-email-to-a-customer/comment-page-1/#comment-171 James Windrow Sun, 31 Jan 2010 05:41:53 +0000 http://www.thedailyblur.com/?p=1216#comment-171 Great two part post Tim. Its super easy to point out how other people suck but its challenging to help people improve. I'm always looking for feedback and frankly would really appreciate it someone wrote me a response that said "this really turned me off, but here's an example of something I would have responded positively to." Across the business spectrum I wish more people had the time and inclination to provide this type of insight. As an agency geek that straddles the fence between strategic consulting and new biz dev it would be extraordinary if more clients and prospects would just tell me how best they want to be communicated with, rather than make me decipher mixed signals and vague responses. As always, I enjoy your writing and look forward to the next post. Great two part post Tim. Its super easy to point out how other people suck but its challenging to help people improve. I’m always looking for feedback and frankly would really appreciate it someone wrote me a response that said “this really turned me off, but here’s an example of something I would have responded positively to.”

Across the business spectrum I wish more people had the time and inclination to provide this type of insight. As an agency geek that straddles the fence between strategic consulting and new biz dev it would be extraordinary if more clients and prospects would just tell me how best they want to be communicated with, rather than make me decipher mixed signals and vague responses.

As always, I enjoy your writing and look forward to the next post.

]]> By: Tim http://www.thedailyblur.com/a-revised-sales-rep-email-to-a-customer/comment-page-1/#comment-170 Tim Fri, 29 Jan 2010 20:52:49 +0000 http://www.thedailyblur.com/?p=1216#comment-170 A writer friend on facebook read it and liked it, but he said it was too long. He's right, of course, but this could be an awfully good letter ... and shorter ... with just a bit of editing.e A writer friend on facebook read it and liked it, but he said it was too long. He’s right, of course, but this could be an awfully good letter … and shorter … with just a bit of editing.e

]]> By: Tim http://www.thedailyblur.com/a-revised-sales-rep-email-to-a-customer/comment-page-1/#comment-169 Tim Fri, 29 Jan 2010 20:51:45 +0000 http://www.thedailyblur.com/?p=1216#comment-169 Clay - Thanks for commenting. I use smiley faces all the time. It wasn't that she used one that bugged me. It was that she used one right after telling me a gift wasn't really a gift. That's weasel-y, I don't care if it's your first day or your fiftieth year. You think I'm very highly paid? Heck, you think I'm professional? Awesome! :) Clay – Thanks for commenting. I use smiley faces all the time. It wasn’t that she used one that bugged me. It was that she used one right after telling me a gift wasn’t really a gift. That’s weasel-y, I don’t care if it’s your first day or your fiftieth year.

You think I’m very highly paid? Heck, you think I’m professional?

Awesome! :)

]]> By: Clay Campbell http://www.thedailyblur.com/a-revised-sales-rep-email-to-a-customer/comment-page-1/#comment-168 Clay Campbell Fri, 29 Jan 2010 18:21:39 +0000 http://www.thedailyblur.com/?p=1216#comment-168 Hi ya Tim...Well, in the letter writer's defense, she was new and she was contacting Tim Miles not really knowing who you were. But she WAS contacting people and trying to sell advertising, which is what her boss probably told her was her job. I fault the training she received; and the smiley face was just a thing of being friendly. I use the smiley face on my emails to people a lot :-) I have never considered that it might not be an appropriate thing to do. I do it because I smile a lot. Now about your letter back to her. You are a very highly paid professional writer and can write something in 6 minutes that most people could not think of in 3 days. I am going to give her letter and your letter to the General Sales Mgr at Bristol Broadcasting and suggest he use both of them to train the 15 people on the sales staff. Thank you for your helpful words of wisdom for the young lady. Maybe she was doing the best she could, with the little training she had. Sincerely Clay Campbell Wizard of Ads LTD in Kentucky Hi ya Tim…Well, in the letter writer’s defense, she was new and she was contacting Tim Miles not really knowing who you were. But she WAS contacting people and trying to sell advertising, which is what her boss probably told her was her job. I fault the training she received; and the smiley face was just a thing of being friendly. I use the smiley face on my emails to people a lot :-) I have never considered that it might not be an appropriate thing to do.
I do it because I smile a lot.
Now about your letter back to her. You are a very highly paid professional writer and can write something in 6 minutes that most people could not think of in 3 days.
I am going to give her letter and your letter to the General Sales Mgr at Bristol Broadcasting and suggest he use both of them to train the 15 people on the sales staff.
Thank you for your helpful words of wisdom for the young lady. Maybe she was doing the best she could, with the little training she had.
Sincerely
Clay Campbell Wizard of Ads LTD in Kentucky

]]> By: Ryan http://www.thedailyblur.com/a-revised-sales-rep-email-to-a-customer/comment-page-1/#comment-167 Ryan Fri, 29 Jan 2010 13:25:07 +0000 http://www.thedailyblur.com/?p=1216#comment-167 Well, I'm sure that's what they MEANT to say. Well, I’m sure that’s what they MEANT to say.

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