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Stories From Home.

02.25.2010 Home

I’m on the last night of a road trip to Austin, Texas. It’s been my first plane trip since baby Sarah was born in September.
I miss my family. Emails like this about our 5-year-old son, Will, make it a little easier … and a little harder …
From: Deidre Miles
Date: February 25, 2010 9:46:34 PM CST
To: [...]

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The Meeting That Saved My Career

02.24.2010 Home

Almost two years ago today, I sat down with Michele Miller and she shook me out of a whining, wandering, meandering, namby-pamby funk. She told me a lot of things that day. She scolded and shook and snapped me the heck out of a dangerously downward spiral.
Michele Miller kept me from working at Best [...]

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Can you get to 50? What’s it take?

02.17.2010 Home

Weather extended my parents’ 50th anniversary celebration a couple extra days, and we got back to Mizzou last night. I spent a lot of time wondering on the eight-hour drive home:
What does it take – in the age of divorce – to get to 50 years of marriage?
And …
What does it take – in the [...]

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It Was 50 Years Ago Today

02.13.2010 Family

They said, “I do.”
And they’re the reason I’m here, sure, but they’re also the reason I like to think I’m polite and respectful and curious and, on occasion, a little funny. They’re also the reason I have two siblings – older siblings … much older siblings – whose reputations and good deeds I’ve tried to [...]

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Thinking In Pictures Saturday Night

02.05.2010 Home

HBO premieres Temple Grandin tomorrow night. It’s the story of an inventor, advocate, and author who made an awful lot of people rethink autism. Her book, Thinking In Pictures, is the first book many parents read when they learn their children have the developmental disorder.
Here’s a fine piece about the production by The Daily Beast [...]

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House Money, Four Little Words & The Night Everything Changed

02.01.2010 Family

Yesterday, as I planned my week ahead, I initially chose to write about strategic planning this morning. I owe you parts two through five of a simple way to make strategic planning doable. I was stressed about the week ahead – a monstrous to-do list as our practice and levels of responsibility continue to grow.
Then, [...]

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Good Tuesdays

01.29.2010 Home

Starting Tuesday, D. Rowe’s Restaurant (our client, in the interest of delighted disclosure) is going to start doing something cool. Well, it all started last summer. David and Meghan Rowe donated 5% of their gross revenues on Tuesdays last summer to help Sarah Hill and KOMU-TV send WWII veterans to D.C. to view the war [...]

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$10 and less than a minute.

01.16.2010 Home

Here’s what it looks like. Do it. Now. Please?

Thanks for your support. That didn’t take long did it. Pass it along if you haven’t already. Hug your kids. Have a safe, wonderful weekend.

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Small Business: Make It Easy to Measure and Reward

01.15.2010 Curiosity

It’s not that hard. Was talking with a client about yesterday’s rebooted resolutions. The very first one is:
I will ask every employee for one suggestion on how we can make it easier for our customers and prospects to do business with us. I will reward those employees whose suggestions we use.
You want to really accelerate [...]

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Small Business New Year’s Resolution Reboot

01.14.2010 Home

We’re two weeks in, how are those New Year’s Resolutions coming? If you’re struggling, let me give you a few suggestions to reboot your resolutions and focus on more manageable-but-valuable promises to yourself and your business:

I will ask every employee for one suggestion on how we can make it easier for our customers and [...]

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