small business

Smile! You just opened a small business.

Small Business Help

“You just opened a small business.” Years ago, a good friend and client at the time - a dentist - explained to me why so many ‘technicians’ struggle when they hang a professional shingle. In dental school, students studied amalgams and x-rays and maybe even how to use that cool little suction thingie. So, a [...]

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Small Business New Year's Resolution Reboot

We’re two weeks in, how are those New Year’s Resolutions coming? If you’re struggling, let me give you a few suggestions to reboot your resolutions and focus on more manageable-but-valuable promises to yourself and your business: I will ask every employee for one suggestion on how we can make it easier for our customers and [...]

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A Local Business Wake-Up Call

Do you like the idea of supporting local businesses? Is that like asking a politician if he’s for more jobs and against crime? But … and it’s an awfully big but … your locally-owned business has got to meet me MORE than halfway. Sorry if that seems unfair. Heck, it is unfair. Get over it. [...]

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